Articles for Managers and Professionals

  • HARVARD BUSINESS REVIEW |
    Nonverbal Cues Get Employees to Open Up-or Shut Down

    Your employees are watching everything you do as a leader to see if it's really safe to speak up. In this article, Jim and co-author Ethan Burris discuss how to signal "I'm really listening" rather than inadvertently conveying "I'm the boss."

  • HARVARD BUSINESS REVIEW |
    Get the Boss to Buy In

    Managers in the middle ranks often struggle to get their voices heard, especially when trying to promote systemic change to senior leaders. Jim and co-author Sue Ashford share seven tactics associated with successful "issue selling" from their study of people in a range of organizations, roles, and industries.

  • HARVARD BUSINESS REVIEW |
    Your Boss Won't Say Yes If Emotions Are Running High

    It makes sense that you are emotionally charged when dealing with things that are truly important to you at work. But, as Jim and co-author Sue Ashford explain, you're unlikely to positively affect change on these issues if you can't identify and manage your own and your audience's emotions skillfully.

  • HARVARD BUSINESS REVIEW |
    Debunking Four Myths About Employee Silence

    Jim and co-authors Ethan Burris and Dave Harrison debunk myths about who speaks up and doesn't in organizations, and why silence is often pervasive.

  • HARVARD BUSINESS REVIEW |
    Why Employees Are Afraid to Speak

    Jim and co-author Amy Edmondson explain why employees are afraid to speak up. These fears don't just prevent blowing the whistle on major problems; they're also the reason people hesitate to offer more routine improvement-oriented or innovative ideas.

Choosing courage in key moments can protect others, help solve problems and avert disasters, lead to opportunities seized, and to various forms of innovation and growth.

It can inspire commitment, bolster trust, and lead others to act more courageously. Choosing courage helps you build the legacy you want and avoid regrets you don’t want.

Are you ready to learn more and get started?

What’s your next step?

VISIT THE COURAGE CENTER AND BEGIN YOUR JOURNEY

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